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Guide to Expert Services

Connect with domain experts for personalized consultations, research guidance, and strategic advice. Learn how to find experts or become one yourself.

What Are Expert Services?#

Expert Services connect you with verified domain specialists for one-on-one consultations. Whether you need guidance on a research project, strategic advice for business decisions, or help interpreting complex data, our expert network provides access to knowledge that goes beyond pre-packaged reports.

Verified Experts

All experts are vetted for credentials and expertise.

Live Sessions

Real-time video calls, chat, or async consultations.

Secure Platform

Encrypted communications with payment protection.

Expert Services are ideal when you need:

  • Personalized guidance that pre-made reports cannot provide
  • Strategic interpretation of research findings for your specific context
  • Validation of your analysis approach or methodology
  • Access to specialized knowledge in niche domains
  • Ongoing mentorship for research or analytical projects
  • Second opinions from independent industry specialists

Finding Experts#

Browse our network of verified experts to find the right match for your needs:

1

Browse the expert directory

Visit the Expert Directory to explore profiles by industry, expertise, and availability.
2

Filter by your needs

Use filters to narrow by topic area, language, timezone, price range, and availability window.
3

Review expert profiles

Check credentials, read reviews from past clients, and view sample work or publications.
4

Compare options

Save multiple experts to your shortlist and compare their offerings, pricing, and availability.
5

Send an inquiry

Contact experts directly with your questions before booking to ensure they're the right fit.

Smart Search

Our AI matches you with experts based on your specific questions and requirements.

Ratings & Reviews

See verified ratings and detailed reviews from actual consultation clients.

Global Network

Connect with experts across timezones. Many offer flexible scheduling.

Verified Credentials

Experts display verified degrees, certifications, and professional experience.

Booking Consultations#

Once you've found the right expert, booking a session is straightforward:

1

Select a service type

Choose from quick consultations, strategy sessions, research reviews, or custom packages.
2

Pick a time slot

View the expert's availability calendar and select a time that works for you. All times shown in your local timezone.
3

Describe your needs

Provide context about what you want to discuss. This helps the expert prepare and makes your session more productive.
4

Complete payment

Pay securely through Stripe. Funds are held until the session is completed.
5

Receive confirmation

Get instant booking confirmation with calendar invite, video link, and any pre-session materials from the expert.
Booking FeatureDescription
Instant BookingBook available slots immediately without waiting for approval
Request BookingFor custom packages, submit a request that the expert reviews
RescheduleFree rescheduling up to 24 hours before the session
CancellationFull refund if cancelled 48+ hours before. 50% refund within 24-48 hours
Timezone HandlingAutomatic timezone detection with manual override option

Session Types#

Expert Services offers several consultation formats to match different needs:

Session TypeDurationBest ForPrice Range
Quick Consultation30 minutesSpecific questions, quick advice$75 - $200
Strategy Session60 minutesIn-depth discussion, planning$150 - $400
Research Review90 minutesDetailed feedback on your work$200 - $500
Half-Day Workshop4 hoursTraining, comprehensive analysis$500 - $1,500
Custom PackageVariableOngoing support, complex projectsNegotiated

Video Consultations

Face-to-face conversations via secure video platform with screen sharing.

Chat Sessions

Real-time text-based consultations for quick questions or async communication.

Document Review

Experts review your materials and provide written feedback within agreed timeframe.

Retainer Packages

Book recurring sessions or on-demand access for ongoing projects.

During Your Session#

Make the most of your expert consultation with these guidelines:

Before the Session#

  • Review the expert's profile and any materials they've shared
  • Prepare specific questions and prioritize what's most important
  • Share relevant documents or context in advance when possible
  • Test your video/audio setup a few minutes before the call
  • Have a notepad ready to capture insights and action items

During the Call#

  • Start with a brief overview of your goals for the session
  • Be specific about your challenges and what you've already tried
  • Ask clarifying questions if something isn't clear
  • Take notes or request permission to record for your reference
  • Save time at the end to summarize key takeaways and next steps

After the Session#

  • Review your notes while the conversation is fresh
  • Follow up with the expert if you have quick clarifying questions
  • Leave an honest review to help other users
  • Book a follow-up if you need continued support
  • Apply what you learned and track results

Becoming an Expert#

Share your expertise and earn income by joining our expert network:

Set Your Rates

You control your pricing. Earn 80% of each session fee.

Flexible Schedule

Work when you want. Set your availability by the hour.

Build Your Practice

Grow your consulting business with our platform tools.

1

Apply to become an expert

Complete the Expert Application. Provide your professional background, areas of expertise, and credentials.
2

Verify your credentials

Submit documentation to verify your degrees, certifications, or professional experience. This typically takes 2-3 business days.
3

Complete your profile

Create a compelling profile with professional photo, detailed bio, and service offerings.
4

Set your availability

Configure your calendar with available time slots. Sync with Google Calendar or Outlook for automatic updates.
5

Start accepting clients

Once approved, your profile goes live and you can start receiving booking requests.
RequirementDetails
Professional Experience5+ years in your field of expertise
CredentialsRelevant degrees, certifications, or demonstrated expertise
Communication SkillsFluency in English (additional languages welcomed)
TechnologyReliable internet, webcam, and microphone for video calls
AvailabilityMinimum 4 hours per week for consultations
Response TimeCommit to responding to inquiries within 24 hours

Expert Best Practices#

Top-rated experts on our platform follow these practices:

Prepare Thoroughly

Review client materials before each session. Preparation shows and clients notice.

Respect Time

Start promptly and manage session time effectively. End with clear next steps.

Communicate Clearly

Explain complex concepts simply. Confirm understanding before moving on.

Provide Actionable Advice

Give specific, practical recommendations. Vague advice doesn't help clients.

Share Resources

Point clients to additional reading, tools, or contacts when relevant.

Follow Up

Send a brief summary after sessions. Check in on progress when appropriate.

Building a successful expert practice:

  • Specialize in specific areas rather than trying to cover everything
  • Build a portfolio of case studies and success stories (with permission)
  • Request reviews from satisfied clients to build social proof
  • Create introductory content like blog posts or free resources to attract clients
  • Continuously update your skills and stay current in your field
  • Network with other experts for referrals outside your specialty
  • Consider offering package deals for clients who need ongoing support
  • Maintain professional boundaries while building genuine relationships

Pricing & Payments#

Understanding how expert pricing and payments work:

For Clients#

AspectDetails
Payment TimingPay at booking. Funds held until session completion.
Payment MethodsCredit/debit cards, PayPal. Invoicing available for enterprise.
Refund PolicyFull refund for cancellations 48+ hours before. Partial within 24-48 hours.
Dispute ResolutionContact support within 7 days for session quality concerns.
ReceiptsAutomatic receipt and invoice generation for all bookings.

For Experts#

AspectDetails
CommissionKeep 80% of session fees. Platform takes 20%.
Payout ScheduleWeekly payouts via Stripe Connect. Minimum $50.
Rate SettingSet your own hourly rates. Adjust anytime.
Package PricingCreate custom packages with bulk discounts.
Cancellation FeesReceive 50% of fee if client cancels within 24 hours.

Instant Payouts

Experts can opt for instant payouts to debit card for a 1% fee.

Tax Support

Automatic 1099 generation for US-based experts. International support available.