Cart Management
Monitor transactions and manage orders
Cart Management provides oversight of all shopping cart activity, transactions, and order fulfillment. Monitor revenue, handle refunds, and resolve payment issues.
Open Cart ManagementAdmin Capabilities
View All Carts
See shopping cart activity across all users.
Transaction History
Review completed purchases and payment records.
Handle Refunds
Process refund requests and manage disputes.
Monitor Revenue
Track sales, fees, and creator payouts.
Order Statuses
Order created, awaiting payment
Payment received, order being processed
Order fulfilled and delivered
Order refunded to customer
Payment or processing failed
Handling Refunds
Review request: Check the reason for refund and order details.
Verify eligibility: Confirm the request falls within the 7-day refund policy.
Process via Stripe: Use the Stripe dashboard to issue the refund.
Update records: Mark the order as refunded in the system.